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Leadership & Management Development
Emotional Intelligence for Executives
Emotional Intelligence for Executives
Through our interactive workshops we use real world examples to light your path forward to inspire, hire, we get down to the nitty gritty, how to inspire and all the how tos of hiring, firing and supporting your team.
Emotional Intelligence for Executives
Emotional Intelligence for Executives
Emotional Intelligence for Executives
Emotional intelligence and leadership are critical to productivity and employee engagement. Learn how to bring out the best in your team.
Team Building & Communication
Emotional Intelligence for Executives
Team Building & Communication
This program is designed to bring teams together to operate with a more unity and increased productivity. Exercises focus on communication, creativity, taking care of our partners, and accepting & building on others’ suggestions.
Client Management
Executive Coaching
Team Building & Communication
Empower your team to nurture and retain high-value client relationships with our comprehensive program, ensuring long-term success.
Networking
Executive Coaching
Executive Coaching
Networking is important no matter what stage you are in your career. But first-time conversations can be intimidating, even paralyzing. It doesn’t have to be painful! This quick-paced session equips you with simple, effective ways to jump into conversations & form connections.
Executive Coaching
Executive Coaching
Executive Coaching
Work one-on-one with one of partners to boost performance, help with strategize and
accelerate change.
Leadership & Management Development
This comprehensive training program is designed to equip new and experienced managers with essential skills for effectively leading and managing teams. It covers a wide range of topics to ensure managers can handle various aspects of their role with confidence and competence while aligning with the company's overarching goals.
Key Areas Covered:
- Hiring and Onboarding:
● Reviewing resumes and conducting interviews.
● Offering jobs and transitioning from coworker to leader.
- Leadership Skills:
● Gaining respect and inspiring team motivation.
● Turning company goals into actionable project plans with budgets and timelines.
● Supporting the company's mission and vision through actions.
- Performance Management:
● Addressing performance issues and coaching teams.
● Writing and delivering performance reviews and PIPs (Performance Improvement Plans).
● Meeting with employees to discuss their reviews and progress.
- Team and Resource Management:
● Ensuring adequate staffing and understanding the correlation between departmental budgets and company revenue.
● Planning employee events and recording/amplifying employee accomplishments.
● Determining and managing rewards programs and finding individual employee motivators.
- Goal Setting and Tracking:
● Setting and tracking departmental and individual goals.
● Reporting on progress and encouraging team alignment with company goals, mission, and vision.
- Employee Development and Advocacy:
● Creating training materials and advocating for the team with other department heads.
● Answering questions about career advancement and promotions.
- Practical Skills:
● Conducting interviews and onboarding new hires.
● Transitioning from peer to manager and gaining team respect.
● Project planning, budgeting, and resource utilization.
● Addressing and improving employee performance.
● Writing and delivering performance reviews and PIPs.
● Managing team morale, events, and rewards.
● Setting and tracking goals for both the department and individual employees.
● Advocating for the team and supporting their development.
Emotional Intelligence for Executives
The "Emotional Intelligence for Executives" training program is designed to enhance the emotional and social competencies of executive leaders. It focuses on developing skills that enable executives to understand and manage their own emotions, as well as recognize and influence the emotions of others. This program aims to improve leadership effectiveness, foster better workplace relationships, and drive organizational success through heightened emotional intelligence (EI).
Objectives:
● To understand the core components of emotional intelligence and its impact on leadership.
● To develop self-awareness and self-regulation strategies.
● To enhance empathy and social skills for better interpersonal interactions.
● To apply emotional intelligence in decision-making, conflict resolution, and team management.
Key Areas Covered:
1. Understanding Emotional Intelligence:
● Definition and importance of emotional intelligence in leadership.
● The five key components of EI: self-awareness, self-regulation, motivation, empathy, and social skills.
● The impact of emotional intelligence on organizational performance.
2. Self-Awareness:
● Techniques for recognizing and understanding your own emotions.
● Assessing personal strengths and weaknesses.
● Reflective practices to enhance self-awareness.
3. Self-Regulation:
● Strategies for managing and controlling your emotions.
● Techniques for maintaining composure under pressure.
● Developing resilience and adaptability.
4. Motivation:
● Understanding intrinsic and extrinsic motivation.
● Techniques to cultivate a positive attitude and perseverance.
● Aligning personal and organizational goals.
5. Empathy:
● Developing the ability to understand and share the feelings of others.
● Active listening skills and the importance of empathy in leadership.
● Techniques for building strong, empathetic relationships with colleagues and subordinates.
6. Social Skills:
● Enhancing communication and interpersonal skills.
● Building and maintaining strong professional networks.
● Conflict resolution and negotiation strategies.
● Leading and managing teams with emotional intelligence.
7. Practical Applications:
● Applying emotional intelligence in various leadership scenarios.
● Case studies and role-playing exercises to practice EI skills.
● Strategies for fostering an emotionally intelligent organizational culture.
8. Measuring and Developing EI:
● Tools and techniques for assessing emotional intelligence.
● Creating a personal development plan to enhance EI.
● Ongoing strategies for continuous improvement.
Benefits:
● Improved leadership effectiveness through better emotional regulation and empathy.
● Enhanced team dynamics and reduced workplace conflicts.
● Greater ability to motivate and inspire employees.
● Better decision-making and problem-solving skills.
● Increased personal resilience and stress management.
Duration and Format: The program can be conducted as a two-day intensive workshop or spread over several weeks in a series of shorter sessions.
Team Building & Communication Workshop
Fifty-two percent of US workers are not engaged or inspired at work and these employees are costing us $450 to $550 billion a year in lost productivity. Here’s the good news, companies with engaged employees outperform those without by up to 202% and they enjoy 2.5X more revenue growth.
We help businesses increase productivity through team building and employee engagement programs and the tool I use is Applied Improv. Improvisation is a way in which people can actively explore possibilities, innovate and respond to a challenge in real time. Furthermore, we refine communication skills, improve teamwork and create positive work environments. Since Kindergarten, we've heard that having fun while you learn is the secret to success and it's what we do at Everybody Up! We'll have everyone up on their feet, having a blast as we practice the tools for improved communication, supporting team members and finally conquering the public speaking fears that have plagued us our entire lives.
On an improv stage, as in business, there is often no time to plan because things change constantly. If one does not change and evolve through observing, connecting and responding quickly the individual or business could fail. Improv strengthens your ability to think on your feet, make decisions quickly and pay close attention to how your decisions affect others. Through low-pressure exercises we teach participants how to be present in the moment, listen carefully and contribute freely. In addition, we will help individuals approach difficult situations and work together to obtain lofty goals.
Key Takeaways:
• Bring teams together to operate with a more unity and increased productivity.
• Exercises focus on communication, creativity, taking care of our partners, and accepting/building on others’ suggestions.
• People are on their feet playing, having fun and learning what it means to be part of a team.
Past Audiences: Apple, Samsung, Expedia, Boundless Network, Informatica, Austin Contact Center Alliance, Goodwill of Central Texas, Texas Diversity Council, AllianceBernstein, Jeremiah Program, Professional Teleservice Management Association, Women in Insurance & Financial Services, American Association of Inside Salespeople
Client Management Program
This program is designed to empower your team with the skills and knowledge needed to nurture and retain high-value client relationships. This comprehensive program ensures long-term success by focusing on sharpening existing skills and cultivating new ones over two intensive two-hour sessions.
Objectives:
● To understand the role and importance of client management.
● To manage client expectations effectively and avoid overservicing.
● To handle difficult client situations with confidence and professionalism.
● To conduct effective meetings and communicate with clarity.
Key Areas Covered:
1. Defining the Role of Client Management:
● Key to Great Client Management and Customer Service: Learn the principles of excellent client management and the impact of superior customer service on client retention.
● Understanding Your Clients: Draw on your existing knowledge to build a thorough understanding of your key client contacts' communication preferences. Keep track of their company's ongoing situations and struggles and apply this insight to deliver information in a manner that resonates and is well-received.
● Creating Accountability with Your Clients: Establish agreed-upon timelines and maintain them through open communication. When major changes arise, work with the client to revise the schedule appropriately.
2. Managing Client Expectations:
● Stopping Overservicing: Learn techniques to avoid providing more service than necessary.
● Standard Service vs. Extra: Understand the difference between standard services and extras.
● Saying No to a Client: Learn to tactfully navigate discussions, emphasizing collaboration and meaningful dialogue to find compromises and maintain strong client relationships.
● Dealing with Project Changes and Costs: Manage changes in project scope and associated costs effectively.
3. Handling Difficult Situations:
● Empathy vs. Sympathy: Differentiate between empathy and sympathy to respond appropriately to client issues.
● 14 Examples of Handling Difficult Clients: Learn from real-life examples to effectively manage difficult client interactions and requests.
4. Running Effective Meetings: Develop proficiency in orchestrating both internal and client meetings through adept agenda articulation, fostering collaboration and ensuring accountability with clear guidelines and action items.
5. Presenting with Confidence: Acquire techniques to present your ideas and proposals confidently during client meetings.
Networking Workshop
There is power in making authentic connections with fellow humans. However, walking into a room of strangers can be difficult not to mention the concept of getting into a first-time conversation with a complete stranger. Some find networking to be intimidating, even paralyzing. Let’s change that paradigm together. Let’s approach networking from a fun, informed perspective. We share tips for conquering your fear, how to book meaningful 1-on-1 meetings, as well as walk us through a few exercises that break down barriers.
Key Takeaways:
• Tips for how to strike up a conversation with a stranger.
• Questions to ask when jumping into a first-time conversation.
• How to quickly connect with complete strangers.
• How to exit a conversation.
• How to book 1-on-1 meetings with people.
• How to protect yourself from people that just want to sell, sell, sell during a 1-on-1 meeting.
Past Audiences: Association for Talent Development, eWomen, Actuary Club of SW Texas, Hire Texas, Project Management Institute, FreeCon, Empowering A Billion Women, South Austin Business Association
Executive Coaching
Our executive coaching services are offered by a team of three partners, each bringing unique expertise and insight to support leaders in their professional development journey. With a focus on personalized guidance and tailored strategies, our team empowers executives to achieve their goals and enhance their leadership capabilities through one-on-one coaching sessions. Through individualized support, we help clients navigate challenges, leverage their strengths, and drive meaningful progress in their careers.